Traits of a great web site

Titus Hoskins in SitePro News lists seven traits of a great web site:

• Keywords are used
• Design is simple
• Pages are optimized
• Navigation is easy
• Content is fresh
• Good enough to bookmark
• Looks cool

Church webs -- Heal!

A few sites dedicated to helping you improve your web site:

• Heal your church web site
• Is my web site ineffective? (including checklists)
• Top 20 confessed web site sins
• Don't do really weird navigation, no matter how "cool" some designer thinks it is. Go ahead. Figure it out. Then ask yourself if you really want to use it on that web site?

Keep main roads running smoothly

Do you know your web site's main roads? These are the destination pages that are most popular. If you don't have a web site statistics report handy, take an educated guess. Think like a visitor. Think like a non-member visitor.

The navigation path ("click path") to these pages should be very clear and easy to find from anywhere in your site. This is a strong usability factor.

Don't make them think!

Steve Krug's First Law of Usability for web sites is "Don't make me think!". Some of Krug's points:

• Make everything easy for the visitor.
• Visitors scan pages; they don't read them. Design accordingly.
• Visitors don't take time to learn how site navigation works. They muddle through.
• Visitors "settle" for a link they consider most-likely when none seems "right" to them.
• Users like mindless choices (again -- don't strain their brains).
• Be pithy, not verbose.
• Design navigation with all the above in mind.
• If it's too hard to use your site, visitors leave and may never return.

Steve's book, " Don't make me think: A common sense approach to usability", is thin but pithy. And it has pictures and even some cartoons to bring home the point easily and quickly. This book is for beginners, through we all can learn something here (or at least be pointedly reminded of a better way to design our web sites for visitors).

Where visitors expect links to be

A link location study by The Software Usability Research Laboratory of Wichita State University gave very useful results. Major findings:

• Most people expect links within the site to be in a column on the left side.
• People expect the "back to home" link to be at the top of the left column.

The study included over 300 people with an average web experience of three years and an average age of 20 (but varying from 18 to 63). Participants were asked to indicate where on an 8x7 grid of a web page they would expect to find certain types of links.

The link location study »