Church identity resources

Creating and using a church identity, also known as "branding", is a sign that a church is "serious" about public relations. Branding is not just for businesses. Churches reap benefits from applying the same principles that help business with their "identity".

Branding both answers the question, "Who are we?" (by use of a meaningful logo), and provides a consistent look that people begin to associate with your specific local church.

Church identity is not just producing and using a new logo. It includes the whole consistent "look" of your church products, both printed and electronic. Fonts used, font sizes, colors, even shapes of products can all be a part of a consistent identity.

Below are some typical church products in the two basic categories and can benefit from a consistent branding.

Print media

• Stationery
• Intra-office memos and note paper
• Newsletters
• Worship bulletins (where used)
• In-pew materials
• Brochures 
• Post cards
• Pamphlets and leaflets
• Flyers & posters
• Door hangers
• Print ads
• Ad-type banners
• Business cards
• Give-away products (mugs, for example)

Electronic media

• Emails from church staff
• Emailed news, notes, or similar publications where the email itself is the publication
• Web sites of all types -- including blogs
• Videos
• Projected materials (for services, classes, or meetings)
• Online ads
• Online business locators (such as Google, which lets you associate a photo with your church's map location and with your business information)

To make good use of funds people give to further God's work on earth, look for free online resources. One example is a free class on identity by Hewlett Packard. You have to sign up, but it's free.

A few online identity resources toget you started...

• Branding? For churches?
• Church branding
• Identity (branding) postings at this blog
• Creating a distinctive identity (online class by HP)
• Five Reasons Why Missional Churches Cannot Ignore Identity Branding
• Unity Church Marketing blog ("church identity" labels)

A couple image searches you can use for logo inspiration...

• Church logos (Bing image search)
• Church identity (Bing image search)

Sentence Sermons - part 2

In his book "701 Sentence Sermons", L. James Harvey gives several excellent tips for excellent text for church signs and wherever else the church uses that sentence sermon -- see Sentence Sermons - part 1.

Below are are a few tips based on Volume 1 of Harvey's book.

• Condense the English.
  You don't need to include every word of every saying or quote. You can even rearrange the messages to better fit the sign. Most signs have only 3 to 5 lines for brief text.
• Consider line breaks.
• Decide what wording makes the separate lines read better. Revise the wording as needed, but keep the meaning clear.
• Use a line break for natural speach pauses.
• Use a line break for most commas.
• Consider the speed of passing cars.
Even passengers in a moving car have only a few short seconbds to read and understand the entire message.
• Consider your church's theogical views.
  Don't use sentence sermons that run contrary to your church's views.

Sentence Sermons - part 1

When I cruised through a local Cokesbury store, I noticed a paperback titled, "701 Sentence Sermons" by L. James Harvey. The cover showed a church sign. After a quick skim, I added the book to a small pile for the checkout.

Harvey stresses that the book is about a lot more than just church signage. He coined the phrase "sentence sermons" because he says that church signage should be short sermons. Also, he didn't title the book about church signs because he strongly encourages churches to use the sign "sentence sermons" in several ways, not just on signs.

In our modern multimedia world, some churches give less importance to the non-computer, non-video variety of media that is available. But excellence in communications means that churches need to employ a wide variety of media.

Types of "sentence sermons"

• Advertising of upcoming events (keep to a bare minimum, Harvey says).
• Bible-oriented messages.
• Wisdom messages [a famous quote, for example]. These may reach a currently unchurched person better than quoting scripture.

Places to use "sentence sermons"

• On the church roadside sign (duh!).
• In church staff email sigs.
• In Sunday bulletins.
• In church newsletters.
• In a tweet.
• In a blog entry.
• In sermons!
• As a teaser in an ad.
• [your idea here].

If you have a church sign that allows for messages, you may also want to pull ideas from Volumes 2, 3 and 4 of this Sentence Sermons series by L. James Harvey.

Another book that looks interesting is "Signs for These Times" by Ronald Glusenkamp. That one includes chapters oriented on themes and seasons. The book also includes a topic an scripture index. That could come in very handy for finding a sentence sermon that relates to an upcoming Sunday sermon.

Sermon planning
Sermon planning should include planning sentence sermons. Plant them on the church sign, in email sigs, and in the bulletin. Then watch them bear fruit.

Ask congregation members to suggest a brief "sentence sermon" about the Sunday sermon. Post an accepted idea on the church sign for the next week. Then announce (in church or in the Sunday Bulletin or newsletter or news blog) whose idea it was.

Email sigs pull visitors

So you have a great church web site and promoted it well. It includes down-to-earth plain language, people-oriented information, and is much more than just an online brochure. You added meta tags to each page that include all the topics on that page. You have added good "Description" meta tags. Your text on the page is brief, interesting, and in the "inverted pyramid" style -- most important information first. You have the web address on all printed materials, including business cards. It's even on your church roadside sign.

But the number of visitors to your site is not as high you'd like. What else can you do to promote your church? Increase the number of people who know your web address by using a couple of site tips that employ email.

• Email signatures of members. Have every church member add the following to the bottom of every email they send (under their signature or "sig" area):
  
  "My church: http://church-web-address"
  
  You get instant promotion to a lot of people. Some of those email recipients may check it out. Some may pass it on to others.
• Church leader sigs. Include the church street address, web address, email address, and phone number on every email any church leader sends in their official capacity. By church leaders I mean to include every member of every committee or work area in the church.

Are youth shunning email?

"Email is the new snail mail..." for today's youth says an article in USA Today. What's causing that?

• Spam is junking up email inboxes. A 2003 Pew study, "Spam: How it is hurting email and degrading life on the Internet " stated that about half of all email was spam. Spam has mushroomed from then. People feel that it's out of control and they don't want to have to deal with it.
• Cell phones let youth communicate faster than typing email messages.
• Instant Messaging (IM) is gaining popularity with the young crowd, which favors immediate gratification in communication.
• Text messaging from cell phones and hand held devices fills a desire for immediate, "anywhere" communication.

Does quick communication have a down-side?

A problem with the faster ways of communicating is the chance of bad assumptions. The list below is in order of increased possible misunderstanding of the message:

• Face-to-face talking, which has the least chance of being misunderstood due to observation of voice tone plus body language.
• Phone calls
• Email
• Instant Messaging (IM)
• Text messaging (or should I say "TXT MSGNG"?) is fast and convenient but conveys the least amount of total information about the message.

Do we even need email anymore?

This is not the death nell for email. Even youth do see a continuing need for email:

• When the message needs to go to many people, not just one.
• For more formal correspondence. Not that long ago, email was looked at as too informal,; now some view it as more formal than their normal communications.
• When the message needs attachments.
• For better documentation.
• When they have more time and an increased desire to write (in sentences) and perhaps late at night when the other person is not available by IM, phone, or text messaging.
• When communicating with adults and people in authority.

How does this apply to churches?

Your church needs to communicate to youth on their level. In communicating with youth, do your leaders:

• Use cell phones?
• Use IM? (Address privacy concerns, identity theft, and attacks)
• Use web-based chat? (Address privacy concerns, identity theft, and attacks)
• Use text messaging? R U OK W/ TXT MSGS?
• Offer (via your web site) blogs or discussion forums where youth can engage each other and the church leadership via the web? (Make sure you address privacy concerns, protect identities, and protect against attacks.)

Outreach tips

The Church Outreach Lab has some interesting comments and useful web page content tips. It also accepts tips and comments from varied churches. Here are a few:

• Keep it very simple. Our brains break complex information into small bits before moving them to long-term memory. So make your communications literally more memorable — simply "keep it simple".
• Most church newsletters are horrendous. For more tips about newsletters , see Avondale Pattillo UMC's special training section. Does your church newsletter look "old school" and out of touch with the modern world?
• Make Sunday worship bulletins seeker-simple. If you truly believe in outreach, make your worship bulletin simple for a seeker to understand. For example, get rid of ancient terms such as Introit, Gloria Patri, Postlude, and the like.
• Hold special events that emphasize your "brand" -- what your church is really all about.
• Communicate by email and the web plus traditional means. Hold some "meetings" or pre-meeting discussions by email. Keep the membership up on late-breaking news by email. Let members receive publications via email. Have a web presence that's more than an online brochure.

Free Google organization email accounts

Google is now beta testing organization email accounts and administration. You have to have a domain address already, but Google lets organizations sign up for and administer email accounts within their own domain. It's free.

So, let's see ... you can now get for free:

• your own domain name and web from Microsoft,
• organization email from Google,
• blogs from Blogger (Google), and
• photo albums from Flickr.

There's no longer any excuse for churches not to have their own web site, email, and more. These online offerings and related tools are easy to use and the price is unbeatable. These are all simple to use and attractive.

Church Newsletters by email?

There are both pluses and minuses to sending the church newsletter by email. An article at UMC.org deals with E-newsletters.

Among the pluses:

• Fast! It arrives oh so much sooner than the USPS mail (not so affectionately called "snail mail" by some)
• Convenient. You can read it electronically or print it out and read the "hard copy".
• Reduces mailing costs.
  -- This is maybe an advantage -- your church may need to mail a minimum number of newsletters to get a price break from USPS.

Some minuses:

• Some people don't have computers (the percentage is declining, but not zero).
• Some people even with computers just prefer to get their "normal" hard copy mailed to them. So even if you email most, you should offer a printed copy to any members that want it.
• If your church does not already maintain a list of members' email addresses, you'd need to dedicate a bit of time to doing just that.

Churches, maximize your emails!

Many churches have at least email accounts, though sometimes it's a pastor's personal email account. But is your church making maximum use of email? Below are some ways for churches to use email. If you're not using these, consider how you might adopt one or more. Got more ideas? -- Add a comment to this posting.

• Alert church members of a change in an event.
• Remind members of an important upcoming event.
• Meet. Committee chairpeople: Hold "meetings" by emailing everyone in a committee or work group. Let members respond to all and share ideas. This can be a great way to set the stage for a regular in-person meeting. It's also a superb way to get members involved even when work schedules make it hard for everyone to attend a "normal" meeting.
• Pitch a project or campaign. Did you email everyone about subscribing to the Wesleyan Christian Advocate in February (complete with links to the Advocate subscription page)?
• Survey members about some issue.
• Send Sunday School teasers: Early in the week, email all in your Sunday School class about the upcoming lesson. Perhaps give a couple pieces of background information, add a couple of thought-provoking questions to be discussed Sunday, and (if you have time) maybe a link or two to a web page related to the lesson.
• Distribute the church Sunday Worship bulletin to staff that need it (Assistant Pastors, Accompanist, Lay Readers, etc.)
• Distribute the church newsletter to those who request it (Opt-in).
• Alert members to religion-related information on the web.
• Alert members to religion-related items coming up on TV or on the radio.

You've got mail - Sunday School Lesson

How cool would it be if a Sunday School teacher could get a pre-done lesson plan that also related to current news -- all without spending hours on research and preparation?

Well, Communications Resources has a new commercial product that fills the bill: The Wired Word. You get a ready-for-use, adult lesson sent to your email inbox each Thursday.

Communications Resources also offers several other church-related products, including Church Art Online (the "Plus" version includes an online calendar). Avondale Pattillo UMC makes use of Church Art Online Plus.