Monday, July 25, 2011

RoboForm for iPad

Church communicators often have multiple online account logins -- web site administration, email administration, blog accounts, YouTube accounts, etc. These can be a nightnmare to remember if you adopt good security practices of using multiple user name s and different passwords everrywhere.

The solution is to use good password mamnagement software. Roboform is one such program.

RoboForm Everywhere 7 now is available for iPad 2, iPhone, and iPod Touch. It requires purchase of an annual subscription to RoboForm Everywhere. RoboForm Everywhere is a "cloud solution" that keeps your web site, login name, and password data on a remote server.
I wanted to know how the app compares with the Roboform Desktop/laptop edition. Here's what I found so far...
  • Tough to contact. I had a hard time finding out how to contact the RoboForm developer (Siber Systems) by email to ask some questions.
    Here's the tech support URL -- they reply by email.
  • Annual ssubscription fee. The 1-yr. subscription cost is currently discounted to $10. Added years are the normal $20. I'm not sure I like that. The Desktop edition lets you keep one version for several years and get updates for the version you buy free. New version upgrades cost $20. I guess that their rationale is that the RoboForm Everywhere edition can be used on multiple computers. Also, this cloud subscription service is in keeping with the software industry cloud service fee schemes. But to me it smacks of a way to keep the dollars flowing for the developer.
  • App security issue. I do not like being limited to a 4-digit PIN for access to the RoboForm app itself. It should allow at least the option to use a strong password (upper case letters, lower case letters, numerals, and symbols). After all, this one app password opens up a storehouse of all your key web sites, login names, and passwords. The reply to my question about this from Siber Systems is that PIN to access the app is in addition to the complex password you can use to access your actual Roboform data stored online. But since the iPad iOS 4.0 and higher lets you choose a 4-digit PIN or a complex password, as an app dealing in information security, I'd like to see RoboForm adopt that option too.
  • Data protection. Like with many cloud services, the quality of protection your data gets is at the mercy of the company that stores your data. Banks, credit card companies, and other businesses keep showing up in the news as getting hacked. So if you always keep your own computer patched and always practice safe computing, you may want to use the local desktop/laptop version. 
  • Convenience vs. security trade-off. Using Roboform Everywhere to store information at a remote server and be able to access it from anywhere may be too tempting to pass up.
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